Q1. Are you a manufacturer? Do you have a product exhibition hall?
A: Yes, we are manufacturers with a product exhibition hall. We operate professional production lines for modern crystal lights and non-standard custom projects.
Q2: What is the material of the product?
A: We use 1.2ft thick stainless steel and K9 crystal. Our light sources use 5730 chips with high color rendering (CRI 85) and high lumen (110LM) efficiency. Drivers like MEANWELL or EAGLERISE are available.
Q3. What's your products quality?
A: We use high-quality materials including top-grade lampshades, crystals, and electroplating. Products undergo 100% lighting tests and rigorous QC procedures before shipping.
Q4. How long is the product warranty?
A: The warranty for our lighting products is 2 years.
Q5. What happens if an LED chip stops working?
A: We use stable EPISTAR LED chips. If one bead fails, it is designed so it does not affect the operation of the other beads.
Q6. What is the delivery timeframe?
A: Hot selling products are in stock. Standard products take 15-20 days, while non-standard projects take approximately 25-30 days depending on the order size.