Q1. Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the standard lead time for orders?
Samples typically take 3-5 days, while mass production requires approximately 20-30 days depending on order specifications.
Q3. Is there a minimum order quantity (MOQ)?
Yes, the MOQ ranges from 50 to 500 pieces depending on the specific light model.
Q4. Can you print my logo on the LED products?
Yes, we provide OEM services. Please inform us formally before production and confirm the design based on our sample.
Q5. What is the warranty period for your lighting products?
We offer a 2-year warranty on our products to ensure long-term performance and reliability.
Q6. How do you handle faulty products during the guarantee period?
For small quantities, we send new lights with your next order. For batch defects, we will repair and resend them or discuss a suitable solution based on the situation.